Help Center

1. Sign up and verify your email.
2. On first login, name your organization (you can change it later).
3. Invite teammates from Settings → Members.

Go to Settings → Members, click Invite, and enter their email. Choose a role: Admin, Editor, or Viewer.

Connect at least one channel (e.g., Instagram) under Integrations, then go to Create, draft a caption, attach media, and Schedule or Post now.

Open Settings → Billing to view your plan, add/update cards, and download invoices.

Your 7-day trial enables all core features. If you don’t subscribe, posting will pause, but your content remains safe.

In Settings → Billing, choose a new plan or cancel. Changes apply immediately and prorate automatically.

1. Go to Integrations and click Connect Instagram.
2. Log in with Facebook and select the Page that manages your IG Professional account.
3. Grant publishing permissions.

Tip: Instagram requires a Professional (Business or Creator) account linked to a Facebook Page.

From Integrations, choose Facebook, sign in, and pick the Page. Ensure you have Editor or Admin access.

Use Integrations, pick the network, and follow the OAuth prompts. We only request the scopes needed for posting & analytics.

1. Open Create and choose channels.
2. Write your caption (or generate with AI), add media, and set hashtags.
3. Click Schedule or Post now.

On the scheduling modal, we suggest times based on recent engagement history. You can override anytime.

Use the Calendar to drag posts to new times, duplicate them, or filter by channel.

We store only what’s necessary for posting & analytics (captions, media metadata, scheduled times, and tokens). Media is stored in your secured bucket.

Admins control billing and integrations. Editors can create/schedule posts. Viewers have read-only access.

We support Google/Apple SSO for quick sign-in. Passwords (if used) are hashed; OAuth tokens are encrypted at rest.

If upload fails, ensure the file is MP4 (H.264/AAC). We warn when a non-MP4 is selected for IG.

If a scheduled post is beyond token expiry, we’ll prompt re-auth at scheduling time. Reconnect under Integrations.

Reconnect the channel, then click Retry on the post. If it persists, email us with the Post ID.